General conditions Michelle Giesbert

Michelle Giesbert
Website: michellegiesbert. com
Email address: info@michellegiesbert.com

Article 1. Definitions

• Michelle Giesbert: Psycholoog, gevestigd in Broekland, Nederland en bereikbaar via michellegiesbert.com.

• Client: the natural or legal person acquiring a service from Michelle Giesbert or intending to take it away.

• Practice: the location where the guidance, treatment or service takes place or an online agreed environment.

Article 2. General

These general conditions apply to all services, routes, calls, treatments and other activities of Michelle Giesbert.

Derogations from these conditions shall be valid only if agreed in writing.

Michelle Giesbert reserves the right to amend these terms. The latest version is always available via michellegiesbert. com.

Article 3. Psychological services

Michelle Giesbert offers psychological guidance and treatment from her practice. The guidance is aimed at promoting the mental health, personal development and the psychological well-being of the client.

The nature and content of the guidance will be determined in consultation with the client. The client remains responsible for the choices he or she makes on the basis of the guidance.

Michelle Giesbert is a member of the NVPA (Dutch Association of Psychologists and Agogen), registered with the RBCZ (Register Professionals Complementary Care) and affiliated with the SCAG (Foundation Complementary and Alternative Healthcare) for the independent complaint and dispute settlement.

The guidance is not a substitute for acute medical or psychiatric care. In case of a crisis or acute psychological emergency, the client must contact the general practitioner, general practitioner or the appropriate assistance.

Article 4. Confidentiality and privacy

Any personal information shared during conversations or treatments shall be treated confidentially.

Michelle Giesbert deals with personal data carefully and acts in accordance with the applicable privacy law (called AVG).

Data shall not be provided to third parties without the consent of the client unless Michelle Giesbert is legally required to do so or where there is a legal exception to the obligation of confidentiality.

For more information about the processing of personal data, please refer to the privacy policy on michellegiesbert. com.

Article 5. Appointments and cancellations

Appointments can be cancelled or moved free of charge 48 uur vóór aanvang of our session

In case of cancellation within 24 hours or in case of non-appearance, Michelle Giesbert reserves the right to charge for the reserved time.

If Michelle Giesbert is prevented by illness, force majeure or other circumstances, a new appointment will be planned in consultation. In that case, there shall be no right to legal compensation.

Article 6. Rates and payment

The current rates are listed on michellegiesbert.com or are communicated prior to the service.

Invoices must be paid within the time limit indicated on the invoice, unless otherwise agreed in writing.

Michelle Giesbert reserves the right to adjust rates in the intervening period. Tariff changes do not affect agreements or routes already agreed.

Article 7. Liability

Michelle Giesbert's services are carried out according to best knowledge, ability and expertise.

No guarantees can be given regarding the results of counselling or treatment.

Michelle Giesbert is solely liable for damage resulting directly from intent or gross negligence.

Any liability shall be limited to the amount charged for the service or treatment in question.

Article 8. Complaints

Michelle Giesbert strives for a careful and professional service. If a client nevertheless has a complaint, it will initially be discussed with Michelle Giesbert, so that a suitable solution can be sought together.

If this does not lead to a satisfactory solution, the client may avail himself of the independent complaint and dispute settlement of the SCAG, that Michelle Giesbert is a member of.

More information about the complaint procedure is available via the SCAG or can be requested from Michelle Giesbert.

The lodging of a complaint shall not suspend the obligation to pay, unless mandatory law provides otherwise.

Article 9. Force majeure

Michelle Giesbert is not obliged to fulfil obligations if it is prevented by force majeure, including illness, technical disturbances, government measures or other circumstances outside its sphere of influence.

During a situation of force majeure, obligations may be suspended without a right to compensation.

Article 10. Applicable law

All agreements and services of Michelle Giesbert are governed exclusively by Dutch law.

Disputes arising from these conditions or from the provision of services are submitted to the competent court in the Netherlands.

Article 11. Behaviour and termination of guidance

Both Michelle Giesbert and the client are expected to treat each other with respect.

Michelle Giesbert reserves the right to terminate the counseling with immediate effect if there is aggression, intimidation, discrimination, cross-border behaviour, substance abuse or other behaviour which makes a safe and professional treatment relationship no longer possible.

Termination of guidance on this ground does not entitle to reimbursement or compensation, unless mandatory law provides otherwise.

Contact information

Michelle Giesbert
Psychologist

Website: michellegiesbert. com
Email address: info@michellegiesbert.com

Associated with:

• NVPA (Dutch Association of Psychologists and Agogen)

• RBCZ Register Professionals Complementary Care

• SCAG Stichting Complementary and Alternative Health Care